Queensberry and Photojunction's phone systems will be offline for several hours tomorrow, Friday (November 26) from 4pm New Zealand time as we upgrade and relocate our main phone server. Click here to check what time that makes it in your part of the world. During this time all phone functions, including incoming and outgoing calls, and voice mail, will be unavailable. If you do need to contact us during this time, please email us at info@queensberry.com and our customer service team will be in touch. We apologise in advance for any disruption this may cause, we'll be back on line as quickly as To View More >>

We emerged from last week's webinar with six new classroom movies. Not bad for an hours work! Here they are, posted to our Vimeo channel. - Start here! (Photojunction overview) - Download and set up Photojunction - Start New Project (begin an album) - Set up the work space (to suit your computer) - Organise your images (using the Event window) - Design an album (getting started) This week we aim to cover another five or six topics. You'll find all the details on our webinar schedule here. I know you Photojunction experts are hankering for the advanced classroom movies... At this rate, we'll be To View More >>

Photojunction has changed so much during the year that we're going to build a brand new series of five minute (give or take) classroom demo movies, and we'd like you to be involved. The plan is to record the movies live during a webinar. We'll intro and close each separate five minute movie so we can easily chop the recording up afterwards, but you'll still be able to ask questions. We'll fit as many 'mini movies' into the hour as we can. For the first one, here's what we'll be gunning to get through: Start here! (Photojunction overview) Download and set up Photojunction Start New Project (begin To View More >>

With the recent launch of the Queensberry Press and a new final version of Photojunction (1.45), we've got lots to talk about. To start, this Thursday @ 9am (NZDT) we're running a "how-to" Intro to Photojunction webinar to introduce the new final version 1.45 - we'll demo using a new Queensberry Press Book. Here are Thursday's times: AUSTRALIA (East coast) -  Thurs 7:00 AM NEW ZEALAND - Thurs 9:00 AM UK - Wed 8:00 PM USA (West Coast) -  Wed 1:00 PM USA (East Coast) - Wed 4:00 PM Or click here to see what time it'll be in your part of the world: http://ow.ly/32Vdj Please click the link to register To View More >>

We apologise if you've had problems following the release of v1.45. No ifs or buts. If you've been trying to make Queensberry's deadline, rest assured this problem won't stop you getting your album(s). Everyone in our support and the dev teams is focused on fixing the problems right now. Queensberry's had the usual pre-cut-off flood of orders over the last few days, including after the new release, and no more than the usual number of support calls (busier than usual of course, but normal for this time of year). In other words the new release does seem to be working for most of you – which is To View More >>

If you're reading this, you're reading it first, and thank you - we're very grateful. But still, we can't tell you what's in the box! We can tell you what it's not, though. It's not an iPad or the new MacBook Air (and doesn't run Android), it's not a pizza and it's not an album. But we do hope to tell you what it is tomorrow. Within the next twenty-four hours. All going well. As soon as the software’s out, the website’s up and the docs are done we’re holding an impromptu webinar, uncut and unrehearsed. We’ll email you ahead of time. We hope you can keep an hour or so free for us. If you To View More >>

If you're reading this, you're reading it first, and thank you - we're very grateful. But still, we can't tell you what's in the box! We can tell you what it's not, though. It's not an iPad or the new MacBook Air (and doesn't run Android), it's not a pizza and it's not an album. But we do hope to tell you what it is tomorrow. Within the next twenty-four hours. All going well. As soon as the software's out, the website's up and the docs are done we're holding an impromptu webinar, uncut and unrehearsed. We'll email you ahead of time. We hope you can keep an hour or so free for us. If you can't, To View More >>

When I talk to Photojunction users and they express frustration with the application, I have to know more. When we hear so many users rave about how much time it has saved them, I am just perplexed when someone feels the exact opposite. For example, I've talked to few of you who are frustrated with the time consuming nature of exporting high res layouts when you simply want to send a client a layout to approve. Or, you had to make tiny changes requested by the client and had to deal with the Problem Reporter all over again. High Res exports of layouts only need to happen once. This step in Photojunction To View More >>

Stephen blogged recently about how, when he's away from home, he loves keeping up with friends and family on Facebook. Loves the photos, the sharing, the little messages - likes wishing his mother a happy birthday ... and seeing the message spread around his network, so the best wishes get multiplied many times. But sharing isn't the same thing as remembering, and Facebook is really about the former, not the latter, and it's interesting to ask why. For a start, what's the likelihood of Facebook being around when our children and grandchildren want to know about us? If history is any guide, not To View More >>

Following the recent webinar covering the Problem Reporter, I decided to cover the problems that happen AFTER the Reporter. First you might encounter problems exporting. Once you get those resolved, you need to send your order. Should be easy enough, and usually it is, but sometimes you can have problems there too. Since we don't have 24 hour support coverage, we thought it might be helpful to post some tips on how to resolve some of those issues too. Now when you go to send your order at 5AM, you might be able to help yourself before you even need us to help you! Problem #1: Photojunction Crashes To View More >>