Your clients were eager to get their album, maybe they even pre-paid for it, but after the wedding you don't hear from them. Maybe they don't reply to your calls. What can you do? Here are some suggestions to keep things moving along! Don't be surprised After the big day, real life sets in. No wonder you slip down the to-do list. There's work to catch up on, and everything else they've put on hold, maybe for weeks. Make sure they know you understand. Set deadlines People need structure, so give them a timeline before the big day. For example, their images will be online To View More >>

In many markets Covid is likely to limit the size of weddings —  and therefore wedding photography — for some months yet. And with all the restrictions and uncertainty many weddings are likely to be postponed until next season. But there's an upside! Any 2020 weddings delayed until 2021 and 2022 could make those years busier than normal! Which will be a great "problem" to have, as long as you can cope with the extra work. What that means…  • This year albums will be very important as a way to maximise revenue and profit from wedding clients — both current To View More >>

We’re introducing one of the biggest changes to our book and album line-up in years. Today’s email is to tell you all about it. Our next will be to celebrate with two special offers! For years we’ve offered “free” services with all our albums — free colour correction, free album design, free personal titles, cover motifs and so on. Then, last year, we began experimenting with “unbundling” those services. In other words setting prices for “just the album”, with extra charges for the services if you wanted them. That’s proved so popular To View More >>

We’ve been thrilled with the response to the Print Shop launch — especially now it’s available on our super-affordable Lifetime plan! — and we love watching your stores go live. We’ve been talking with many users about how we can make it even better. As a result we’ve made a few design changes to elevate your store even more. Update 1: New store layouts We launched Print Shop with three layout options (square, landscape and horizontal). We've now introduced a fourth, a "mixed orientation" layout design — i.e. it doesn't To View More >>

Apart from the fact that Katherine adores Queensberry albums, she personally feels you can’t beat printed images. In this day and age everyone (herself included) has thousands of photos on their phones, computers and social media accounts, but they rarely get round to printing the images. And yet when you hire a professional photographer the images are of such beautiful quality, it's such a shame to confine them to a ‘screen’, as they take on a whole new dimension when printed. Katherine gives us some sound album advice to ponder, interspersed with beautiful wedding To View More >>

Pagemount vs Overlay We offer a few types of matted album — Overlay Matted, Duo and Musée —and one of the important differences between them is whether the prints are mounted Overlay or Pagemount style. So what's the difference? Overlay: Industry-wide, almost all matted albums are overlay mounted, so overlays may not be new to you. Details may vary from manufacturer to manufacturer, but the photographs are attached behind the mat, which covers and conceals the edge of the prints. You can see this clearly in the first photograph. To View More >>

The presentation box our albums come in has a long history. Developed for us in 1995 by leading designer Donna Hoyle, it combines two graphic elements: a 17th Century Italian text, and a series of leaf and heraldic devices including our own Cherub. It doesn’t even bear our name, but to us, and our customers, it’s a key part of our identity, like Tiffany’s Blue Box… but maybe not as famous! The Box even survived a total rebranding in 2008, when we couldn’t bear to part with it. It was another seven years before we refreshed the design, and even then we built on the To View More >>

Last week we were enjoying drinks and nibbles with some photographers in the Design Space, and they asked, why all the pictures on the walls? The short answer: We’re visual people and we need visual prompts. The long answer: It’s part of our design process. We fill walls with things that inspire us, projects we’re working on and ideas for the future. They remind us what we’re up to and where we’re going. Workspace has been our main focus as designers this year. We’re a small team, and it seemed a daunting task. “Where do we start?” we thought — To View More >>

There's a huge amount of power in Workspace. We know, we use it all, and we love it! Queensberry’s website is built on Workspace. We blog in Workspace. We sell in Workspace. And we design albums in Workspace, and Photojunction — half the albums we make, in fact, all part of our free album design service. But not everyone wants to use our software to design Flushmount albums and Q-Books … not when they're already up and running with cool alternatives like Fundy, SmartAlbums, or Adobe's InDesign and Photoshop. To View More >>

Well,  Saturday the 21st June is the shortest day down under … or as we call it, Mid-Winter Christmas. Our friends up north are cranking up for the wedding season (busy busy busy), while in our part of the world people tend to be wrapping up one season, thinking about the next. But I’ve been thinking how we can save you TIME and MONEY :) First... Time! Wedding photographers get so busy with post-production, and yet we can help with that and it won’t cost a penny. I’m talking about our FREE ALBUM DESIGN AND COLOUR CORRECTION service. More than half our customers are To View More >>