No-one likes piracy, so how can you stop people stealing your digital images? There is only one sure method: Store your data on a computer in a secure office - and don't connect it to the internet. I'm not kidding. I was speaking to a commercial lawyer friend who deals with multi-million dollar litigation, and if his stuff is super-confidential, that's exactly what he does. Recently we had an irate client complain that some of her images had been pirated from Workspace, and ask how we could let that happen. She explained how it was done (I'm not going to tell you) and she was quite right. Within To View More >>

Our IT support team are moving our phone server this Thursday the 10th of May New Zealand Time, so all Queensberry phone lines will be offline between 2pm and 6pm NZST. If you do have an emergency during that time, we will have extra support on email for those few hours so you won't be left in the lurch. All the best from everyone at Queensberry To View More >>

The Queensberry phone server is down right now due to an external fault - no idea yet when it'll be back up again, sorry. We'll let you know on Facebook and Twitter (links to your right). Sorry for the inconvenience. Ian UPDATE: everything back to normal - Ed ;) To View More >>

Just a heads-up that we expect our phone system to be down for a couple of hours from 4.30pm today New Zealand time while we move to a new server. (click here for the time where you are). We apologise for any inconvenience but we'll be back online soon. Update: Phones are back to normal - thanks for your patience. Best wishes from everyone at Queensberry. To View More >>

Hi All We've had a major melt down with our FTP server and we're in the process sorting it out.  If you're trying to upload a Queensberry order then we apologize for the inconvenience.  We'll have a temporary server in place in an hour or two and we'll return to full strength once the server is rebuilt. Cheers Danny To View More >>

Photojunction and Queensberry's phone systems will be offline for several hours tomorrow, Friday (November 26) from 4pm New Zealand time as we upgrade and relocate our main phone server. Click here to check what time that makes it in your part of the world. During this time all phone functions, including incoming and outgoing calls, and voice mail, will be unavailable. If you do need to contact us during this time, please email us at info@photojunction.com and our support team will be in touch. We apologise in advance for any disruption this may cause, we'll be back on line as quickly as we can. To View More >>

Queensberry and Photojunction's phone systems will be offline for several hours tomorrow, Friday (November 26) from 4pm New Zealand time as we upgrade and relocate our main phone server. Click here to check what time that makes it in your part of the world. During this time all phone functions, including incoming and outgoing calls, and voice mail, will be unavailable. If you do need to contact us during this time, please email us at info@queensberry.com and our customer service team will be in touch. We apologise in advance for any disruption this may cause, we'll be back on line as quickly as To View More >>

Following the recent webinar covering the Problem Reporter, I decided to cover the problems that happen AFTER the Reporter. First you might encounter problems exporting. Once you get those resolved, you need to send your order. Should be easy enough, and usually it is, but sometimes you can have problems there too. Since we don't have 24 hour support coverage, we thought it might be helpful to post some tips on how to resolve some of those issues too. Now when you go to send your order at 5AM, you might be able to help yourself before you even need us to help you! Problem #1: Photojunction Crashes To View More >>

The IT guys are very excited because Queensberry is about to implement a major network upgrade, including a change of providers. We won't know ourselves when it's done. If you have lots of bandwidth at your end you'll notice a substantial speed upgrade when uploading orders. However you could notice a disruption to the following services over the next few days: FTP order uploads Account login (access to our secure server) Photojunction registrations Phone (we use VOIP). Any disruption will occur as our new DNS address propagates across the internet. Some ISPs enforce as much 24 hours for an update, To View More >>

The IT guys are very excited because we're about to implement a major network upgrade, including a change of providers. We won't know ourselves when it's done. If you have lots of bandwidth at your end you'll notice a substantial speed upgrade. However you could notice a disruption to the following services over the next few days: FTP order uploads Account login (access to our secure server) Photojunction registrations Phone (we use VOIP). Any disruption will occur as our new DNS address propagates across the internet. Some ISPs enforce as much 24 hours for an update, so that is the longest period To View More >>