No-one likes piracy, so how can you stop people stealing your digital images? There is only one sure method: Store your data on a computer in a secure office - and don't connect it to the internet. I'm not kidding. I was speaking to a commercial lawyer friend who deals with multi-million dollar litigation, and if his stuff is super-confidential, that's exactly what he does. Recently we had an irate client complain that some of her images had been pirated from Workspace, and ask how we could let that happen. She explained how it was done (I'm not going to tell you) and she was quite right. Within To View More >>

Following the recent webinar covering the Problem Reporter, I decided to cover the problems that happen AFTER the Reporter. First you might encounter problems exporting. Once you get those resolved, you need to send your order. Should be easy enough, and usually it is, but sometimes you can have problems there too. Since we don't have 24 hour support coverage, we thought it might be helpful to post some tips on how to resolve some of those issues too. Now when you go to send your order at 5AM, you might be able to help yourself before you even need us to help you! Problem #1: Photojunction Crashes To View More >>

The IT guys are very excited because Queensberry is about to implement a major network upgrade, including a change of providers. We won't know ourselves when it's done. If you have lots of bandwidth at your end you'll notice a substantial speed upgrade when uploading orders. However you could notice a disruption to the following services over the next few days: FTP order uploads Account login (access to our secure server) Photojunction registrations Phone (we use VOIP). Any disruption will occur as our new DNS address propagates across the internet. Some ISPs enforce as much 24 hours for an update, To View More >>

The IT guys are very excited because we're about to implement a major network upgrade, including a change of providers. We won't know ourselves when it's done. If you have lots of bandwidth at your end you'll notice a substantial speed upgrade. However you could notice a disruption to the following services over the next few days: FTP order uploads Account login (access to our secure server) Photojunction registrations Phone (we use VOIP). Any disruption will occur as our new DNS address propagates across the internet. Some ISPs enforce as much 24 hours for an update, so that is the longest period To View More >>

Hello dears, if you're like me you find the modern inter-web and computer thingamys a little overwhelming. in fact I had a conniption the first time my nephew plugged my Macintosh SE into a network and I've never been really comfortable since. But I like what it lets me do, so I struggle along. I did peek in my iTunes music folder once (looking for my old Tom Jones and Seekers' records) but I thought, "Good grief, that looks complicated," and I've never looked again. I suspect that's exactly what Apple want. They don't even mention their "back end" (nasty expression) because you can really get To View More >>